Zoom Phone cost calculator
Estimate what Zoom Phone will actually cost your team. Enter your users and calling habits, and we'll recommend Metered or Unlimited and total it up — monthly and annual.
- Metered plan × 10 users$145.60/mo
- Per user$14.56/mo
Choosing Metered over the alternative saves about $4.40/month ($52.80/year).
Estimate only, based on approximate US/Canada list pricing. Taxes, fees, promotions, and international rates aren't included. The Metered/Unlimited breakeven is about 130 outbound minutes per user. AutoReply Business volume pricing: 5–99 seats $6.49, 100–499 seats $5.29, 500+ seats $4.49 per seat.
How Zoom Phone pricing works
Zoom Phone has two main US/Canada plans. Metered (~$10/user/month) is pay-as-you-go for outbound calls at about $0.038 per minute — best if your team mostly receives calls. Unlimited (~$15/user/month) includes unlimited domestic outbound calling for predictable billing. Inbound calls, SMS, and voicemail are the same on both.
The breakeven is roughly 130 outbound minutes per user per month: below that, Metered saves money; above it, Unlimited does. The calculator applies this automatically. For the full narrative breakdown, see our Zoom Phone pricing guide.
The Customer Engagement Pack (~$25/user/month) is worth it if you need Team SMS, analytics, and AI summaries. But if your goal is simply to auto-reply to missed calls and voicemails, AutoReply for Zoom Phonedoes that free — no add-on required.
Frequently asked questions
How much does Zoom Phone cost per user?
About $10/user/month for the Metered plan and $15/user/month for Unlimited in the US and Canada. The Customer Engagement Pack is an optional ~$25/user/month add-on. Metered adds roughly $0.038 per outbound minute.
Is Metered or Unlimited cheaper?
Metered is cheaper below about 130 outbound minutes per user per month; above that, Unlimited wins. The calculator applies this breakeven automatically based on the minutes you enter.
Does adding auto-reply increase my Zoom Phone cost?
Missed-call and voicemail auto-reply from AutoReply for Zoom Phone are free. Paid AutoReply Pro is $8.99/seat/month, with Business volume pricing for teams of 5 or more (from $6.49 down to $4.49/seat) — far less than the Customer Engagement Pack if auto-reply is your main need.
Add auto-reply for $0
However you plan your Zoom Phone spend, missed-call and voicemail text-back can be part of it for free. Install AutoReply from the Zoom Marketplace and it's live in seconds.
Free plan available — no credit card required.