Pricing
Start free. Upgrade when you need more.
Every plan includes unlimited replies from your own Zoom Phone number. No per-message fees. No separate billing — everything goes through Zoom Marketplace.
Free
$0forever
- Auto SMS reply for missed calls
- Auto SMS reply for voicemails
- Smart 3-minute delay window
- Smart cancellation
- Business hours schedule
- Global pause toggle
- 12-hour deduplication
- Internal caller skip
- Unlimited replies
Most popular
Pro
$8.99/month
7-day free trial included
- Everything in Free, plus:
- Auto-reply for unanswered texts
- Customizable templates (missed call, voicemail, after-hours, SMS)
- Adjustable delay window (1 min – 2 hours)
- After-hours replies (outside business hours)
- Keyword and length filters for SMS
Business
$4.49 – $6.49/seat/mo
Same powerful features, better pricing for larger teams.
- Volume tiers (monthly):
- 5–99 seats: $6.49/seat/mo
- 100–499 seats: $5.29/seat/mo
- 500+ seats: $4.49/seat/mo
- Plus:
- All Pro features included
- Save up to ~8% with annual billing
- Priority email support
Billing is handled through Zoom Marketplace — no separate checkout, credit card form, or invoices from us.
“Fantastic add-on that makes my day a lot easier. I'd recommend this app to anyone.”
Verified Zoom Marketplace review · 5.0 ratingCompare plans
See what's included
| Feature | Free | Pro | Business |
|---|---|---|---|
| Missed call auto-repliesSends an SMS from your number when you can't answer a call | |||
| Voicemail auto-repliesTexts the caller automatically when they leave a voicemail | |||
| Smart cancellationReply is cancelled if you call or text the person back first | |||
| 12-hour cooldownSame number won't get more than one auto-reply in 12 hours | |||
| Activity logSee every event, reply sent, and cancellation with timestamps | |||
| Business hours scheduleSet when auto-replies are active so they only send during work hours | |||
| Pro & Business features | |||
| Custom reply templatesWrite your own messages with your name, business info, and links | |||
| Voicemail-specific templateUse a separate message for voicemail callers vs. missed calls | |||
| Adjustable delay timerChange the wait time from 1 minute up to 2 hours before a reply sends | |||
| After-hours custom messageSend a different reply outside business hours so callers know when to expect a response | |||
| SMS auto-repliesAutomatically reply to incoming text messages that go unanswered | |||
| Smart message filterSkip auto-replies to short or casual texts using keyword and character-length filters | |||
| Business only | |||
| Volume pricingTiered seat pricing for larger teams | |||
Questions
Pricing FAQ
- How does billing work?
- All plans are billed through Zoom Marketplace — no separate checkout, credit card form, or invoices from us. If you need help with procurement or POs, contact us.
- Can I switch plans anytime?
- Yes. Upgrade or downgrade through your Zoom Marketplace subscriptions at any time. Changes take effect immediately.
- What counts as a “user”?
- Each Zoom Phone user who installs AutoReply counts as one user. Each user manages their own settings and templates independently.
- How long am I committed?
- All plans are billed through Zoom Marketplace. Free and Pro are month-to-month; Business offers monthly or annual billing. Cancel or change plans anytime in your Zoom Marketplace subscriptions.
- Does it work with call queues or auto receptionists?
- AutoReply works at the individual user level — each user gets auto-replies for their own missed calls and voicemails. It does not currently support call queues or auto receptionist lines. For SMS auto-reply on shared lines, see Zoom's native Customer Engagement add-on.
Get started
Ready to never miss a lead again?
Install AutoReply from the Zoom Marketplace in under a minute. Free plan available — no credit card required.