Why Pro — AutoReply for Zoom Phone

Make Every Reply Sound Like You

The Free plan sends a generic reply. Pro lets you write messages that sound like you — with your name, your business, and the right tone for every situation.

Add your name and title for a professional touch
Include booking links or specific instructions
Different templates for calls, voicemails, texts, and after-hours

Default (Free)

Thanks for calling. I'm sorry I missed your call. I'll get back to you as soon as possible.

↓

Custom (Pro) Pro

Hi, this is Sarah Johnson with ABC Realty. I'm sorry I missed your call — I'll get back to you within the hour. If it's urgent, feel free to text me at this number. — Sarah

New Lead

+1 (713) 555-0291

Hi! I saw your listing on Elm Street. Is it still available?2:15 PM

Thanks for reaching out! I'm currently with a client but will get back to you shortly. — Sarah Johnson, ABC Realty2:18 PM

Great, thanks! No rush.2:19 PM

Pro SMS Auto-Replies

Never Lose a Lead to a Missed Text

When an incoming text goes unanswered, AutoReply sends a response from your Zoom Phone number — keeping the conversation alive until you're free.

Respond to new inquiries even when you're busy
Adjustable delay — send faster (1 min) or longer (up to 2 hrs)
Smart filter skips casual messages like "ok" or "thanks"
Conversation stays in one thread on your Zoom Phone number

Without After-Hours

Incoming Call

📞Missed call at 8:45 PM

No reply sent

Outside business hours — caller hears nothing until tomorrow

With After-Hours Pro

Incoming Call

(Missed call at 8:45 PM)

Hi, thanks for calling! I'm currently outside my normal hours (Mon–Fri, 9 AM – 5 PM). I'll return your call as soon as I'm back. — Sarah Johnson

Off the clock doesn't mean out of reach

Even outside your set business hours, Pro can automatically send a friendly after-hours message so callers know when to expect a response.

Set a dedicated after-hours template
Callers get an immediate acknowledgment instead of silence
Uses the same smart protections — no spam, no duplicates

Free vs Pro

Feature	Free	Pro
Missed call auto-repliesSends an SMS from your number when you can't answer a call	✓	✓
Voicemail auto-repliesTexts the caller automatically when they leave a voicemail	✓	✓
Smart cancellationReply is cancelled if you call or text the person back first	✓	✓
12-hour cooldown protectionSame number won't get more than one auto-reply in 12 hours	✓	✓
Activity logSee every event, reply sent, and cancellation with timestamps	✓	✓
Business hours scheduleSet when auto-replies are active so they only send during work hours	✓	✓
Pro-only features
Custom reply templatesWrite your own messages with your name, business info, and links	✕	✓
Voicemail-specific templateUse a separate message for voicemail callers vs. missed calls	✕	✓
Adjustable delay timerChange the wait time from 1 minute up to 2 hours before a reply sends	✕	✓
After-hours custom messageSend a different reply outside business hours so callers know when to expect a response	✕	✓
SMS auto-repliesAutomatically reply to incoming text messages that go unanswered	✕	✓
Smart message filterSkip auto-replies to short or casual texts using keyword and character-length filters	✕	✓

Start Free Trial

Try Pro free for 7 days

No credit card required. Billing is handled through Zoom Marketplace. Cancel anytime.