Missed call auto-reply
Sends an SMS when you can't answer, so callers know you received their call and will hear back.
Zoom Phone Automation
Never lose a lead to a missed call again
AutoReply texts back from your own Zoom Phone number when you miss a call, receive a voicemail, or can't get to a text. It gives you a window to respond first. If you do — nothing sends. If you don't — it's handled.
- Smart delay — only sends when actually needed
- Free plan — unlimited replies, no credit card
- Billing handled by Zoom Marketplace
Requires an active Zoom Phone license with SMS enabled.
The problem
Zoom Phone has no built-in auto‑reply
Most people who miss your call won't try again. A quick text from your number tells them you got it — and buys you time to call back properly.
Missed calls go cold
If someone calls and gets nothing back, most won't try again. They'll find someone who was easier to reach.
Voicemails feel like a dead end
Leaving a voicemail already feels like a gamble. A quick text back — even just "Got your message, I'll call you shortly" — changes that.
Texts go unanswered
When a customer texts and hears nothing, they read it as disinterest. Response time is reputation.
Get started
Up and running in under a minute
1
Install
Find AutoReply on the Zoom Marketplace, click Install, and authorize with OAuth. No downloads, no setup files — active immediately.
2
Configure
In the Zoom app, open the Apps tab and select AutoReply for Zoom Phone. Set business hours, reply templates, and your preferred delay. Or just leave the smart defaults.
3
Watches, then decides
When a call is missed, AutoReply waits 3 minutes. If you call or text back before it expires — nothing sends. If not, an SMS goes out from your number automatically.
Not an instant blast — a smart delay.
Most auto-reply tools fire immediately and can't be taken back. AutoReply waits, watches, and only sends when it's actually needed. If you respond first, the reply is cancelled. Nothing awkward, nothing redundant.
Features
Smart enough to help. Smart enough to stay quiet.
Voicemail auto-reply
When someone leaves a voicemail, they get an automatic SMS acknowledgment from your number.
Pro
Unanswered text reply
When an incoming text goes unanswered within your set window, a reply is sent automatically.
Smart delay window
Waits 3 minutes before sending, giving you a window to respond first. On Pro, adjust the delay from 1 to 60 minutes to match your response style.
Smart cancellation
If you call or text back during the delay window, the reply is automatically cancelled. Caller ringing back also cancels it instantly — no duplicate outreach.
Business hours schedule
Set the hours when auto-replies are active. Available on Free and Pro — replies only send within your configured schedule.
Pro
After-hours auto-reply
Pro users can optionally enable after-hours auto-replies with a separate template — so callers still get a response outside your business hours if you choose.
Pro
Custom templates
Separate reply templates for missed calls, voicemails, after-hours situations, and unanswered texts — each with its own message.
How it decides
It knows when not to send
The delay isn't just a timer — it's 3 minutes where AutoReply checks for any reason not to send. Most auto-reply tools fire immediately and can't be undone. This one can.
- You call the contact back before the delay ends? Cancelled.
- You text them back during the window? Cancelled.
- Caller rings back and you answer? Cancelled instantly for all reply types.
- Same number recently replied to? 12-hour dedup blocks repeats.
- Internal coworker? Automatically skipped.
Pricing
Start free. Upgrade when you need more.
Free
$0forever
- Auto SMS reply for missed calls
- Auto SMS reply for voicemails
- Smart 3-minute delay window
- Smart cancellation
- Business hours schedule
- Global pause toggle
- 12-hour deduplication
- Internal caller skip
- Unlimited replies
Most popular
Pro
$8.99/month
7-day free trial included
- Everything in Free, plus:
- Auto-reply for unanswered texts
- Customizable templates (missed call, voicemail, after-hours, SMS)
- Adjustable delay window (1–60 minutes)
- After-hours replies (outside business hours)
- Keyword and length filters for SMS
Billing is handled through Zoom Marketplace — no separate checkout, credit card form, or invoices from us.
| Feature | Free | Pro |
|---|---|---|
| Missed call auto-replies | ||
| Voicemail auto-replies | ||
| Smart cancellation | ||
| 12-hour cooldown | ||
| Activity log | ||
| Business hours schedule | ||
| Custom reply templates | ||
| Voicemail-specific template | ||
| Adjustable delay timer | ||
| SMS auto-replies | ||
| After-hours custom message | ||
| Smart message filter |
FAQ
Common questions
- Does it work with my existing Zoom Phone number?
- Yes. AutoReply sends SMS from your own Zoom Phone number. Replies appear natively in your Zoom Phone SMS inbox — your contacts won't notice a difference.
- Why is there a delay instead of an instant reply?
- The smart delay is what separates AutoReply from instant-fire tools. If you call or text the contact back within that window, no message sends at all. This prevents redundant outreach and keeps your communication natural. On Pro, you can adjust the delay from 1 to 60 minutes.
- Is the app secure?
- Yes. AutoReply connects through Zoom's official OAuth flow via the Zoom Marketplace. We never see or store your Zoom password. The app only accesses the permissions required to send SMS on your behalf.
- How do I access my settings?
- Open the Zoom desktop app, click the Apps tab in the left sidebar, and select AutoReply for Zoom Phone. You can also go directly to arzoom.app/settings. Changes apply immediately.
- How do I cancel or manage my Pro subscription?
- Pro billing is managed entirely through Zoom Marketplace. Go to your Zoom Marketplace subscriptions to upgrade, downgrade, or cancel anytime. We don't process payments directly.
- Will my coworkers get auto-reply texts?
- No. Internal callers and extensions are automatically detected and skipped. Auto-replies only go to external contacts.
- What if someone calls me twice?
- AutoReply uses 12-hour deduplication. The same phone number won't receive more than one auto-reply in a 12-hour window, regardless of how many times they call or text.
- What happens if I respond before the auto-reply sends?
- The reply is cancelled. If you call or text the contact back before the delay window expires, the automatic message is suppressed — no duplicate or redundant outreach.
Stop losing leads to missed calls
AutoReply is coming soon to the Zoom Marketplace. Sign up and we'll let you know the moment it's ready.